At OneStudyTeam, privacy is a priority.
OneStudyTeam’s role with respect to personal data depends on several factors, including OneStudyTeam’s Customer agreements. The following table identifies OneStudyTeam’s data processing role in the various scenarios in which OneStudyTeam interacts with our customers’ or patients’ personal data.
Data provided to the Services by a Customer.
User access credentials, user analytics (including data collected through cookies).
Data submitted to OneStudyTeam or the Services directly by the data subject or their representative.
OneStudyTeam as Data Controller. When OneStudyTeam is the Data Controller, we collect personal data through our Website, the StudyTeam application, through our interactions with you, or through other legally permissible channels (with your consent wherever required). Examples of this data include the login credentials used to access the Services, user contact information, and analytics associated with data entered or actions taken when interacting with the Website or Services.
OneStudyTeam does not process personal data without a valid legal basis. Here is more information about how and why we may process personal data:
To Facilitate the Use of our Services. Subject to our Customer agreements, OneStudyTeam may use personal data to communicate with Customers (including Customer users) about user accounts, respond to Customer inquiries, comply with Customer instructions, and provide the Services. For example, OneStudyTeam may use personal data to send critical updates and notifications to Customer users to ensure security and to prevent fraudulent activity.
To Operate, Secure, and Improve our Services. OneStudyTeam may use personal data to operate, secure, and improve our Services. For example, OneStudyTeam may use aggregated data for business or research purposes such as to ascertain industry trends, to analyze privacy and security patterns, for internal record management and reporting, to perform statistical analyses, and to monitor compliance with our Customer agreements.
For Marketing and Promotional Purposes. OneStudyTeam may use personal data, with prior consent where needed, to communicate relevant marketing and promotional content. If you would like to discontinue receiving this information from us, you may update your preferences by using the link found in the bottom of the email communications you receive, or you may contact email@example.com.
For Recruitment and Hiring Purposes. For more information about OneStudyTeam’s recruitment and hiring activities as they relate to your personal data, please refer to OneStudyTeam Candidate Privacy Statement.
To Comply with Law. OneStudyTeam may use personal data as required to comply with applicable law.
OneStudyTeam may share personal data with third parties for purposes of providing the Services, for example to facilitate communications with our Customers, to monitor the security of our application, and to provide our cloud computing infrastructure. For a current list of these subprocessors, please https://www.studyteamapp.com/Subprocessors.html.
OneStudyTeam also uses third parties to communicate marketing and promotional content. Additionally, OneStudyTeam may disclose personal data to the extent necessary to comply with law.
Although OneStudyTeam is based in the United States, we operate globally. Our Services are supported by regional data centers worldwide, including within the European Union, Japan, and the United States.
Personal data may be transferred from the country of origin to one of the regional data centers used by OneStudyTeam. In such cases, OneStudyTeam takes the necessary measures to ensure that personal data transferred receives adequate levels of protection as required by Privacy Laws. As appropriate, OneStudyTeam requires third parties to sign international data transfer agreements to facilitate these transfers. OneStudyTeam complies with laws governing the transfer of personal data between countries to help ensure that your personal data is protected.
Privacy Shield. While OneStudyTeam recognizes that the EU-U.S. Privacy Shield and the Swiss-U.S. Privacy Shield Frameworks are no longer valid transfer mechanisms for personal data from the EEA or Switzerland, the U.S. Department of Commerce has stated that it will continue to administer the Privacy Shield program and that participants are not relieved of their obligations under Privacy Shield. OneStudyTeam therefore will continue to maintain compliance with its commitments under the Privacy Shield.
You may have the option to select binding arbitration under the Privacy Shield Panel for the resolution of your complaint under certain circumstances. For more information about binding arbitration under the Privacy Shield, to learn more about the Privacy Shield program, or to view our certification, please visit https://www.privacyshield.gov/ (note that OneStudyTeam’s certification is filed under our company’s legal name, Reify Health, Inc.)
Please note that OneStudyTeam protects all cross-border transfers of personal data in accordance with current legal requirements including, where appropriate, with the use of standard contractual clauses approved by the European Commission.
To exercise these rights or for additional information or clarification, please email us at firstname.lastname@example.org
Our Website and Services are not intended for children, and we do not knowingly collect personal data from children under the age of 16. Children under the age of 16 are not invited to access, use, or submit, any personal data through our Website or Services.
If a child has provided us with personal data, a parent or guardian of that child may contact us at email@example.com with “Request for Child Information Removal” in the subject line. Upon verification, we will remove the child’s personal data from our databases.
We take reasonable precautions and follow standard industry practices to make sure your personal data is not impermissibly accessed, used, or disclosed. While we have reasonable safeguards in place to protect your personal data, and although we frequently review and try to improve the security of our Website and Services, we cannot guarantee that a third party will not impermissibly gain access to any information provided to or collected through our Website or Services.
If you have any questions about the security of personal data, please contact us at firstname.lastname@example.org.
Reify Health, Inc.
Attn: Privacy Officer, OneStudyTeam
33 Arch Street
Toll-free telephone (US & Canada): 855-222-4892
If you are in the EU, OneStudyTeam’s EU Data Protection Representative may be contacted at:
Guidehouse Germany GmbH
Attn: Enno Behrendt
If you are in the UK, OneStudyTeam’s UK Data Protection Representative may be contacted at:
Guidehouse Europe Limited
Attn: Antonio Losa
1 Angel Court
London EC2R 7HJ
If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact our third-party dispute resolution provider by clicking here.
If you are an EU or Swiss based individual and you have an unresolved complaint, OneStudyTeam commits to presenting a independent recourse mechanism and to cooperate with EU data protection authorities (DPAs) and the Swiss Federal Data Protection and Information Commissioner (FDPIC) and comply with the advice given by such authorities with regard to human resources data transferred from the EU and Switzerland in the context of the employment relationship.
This section applies only to residents of Australia. For purposes of this section, “Personal Information” has the meaning given to it in the Privacy Act of 1988. You have the right to correct your Personal Information if it is inaccurate, out-of-date, incomplete, irrelevant, or misleading. You also have the right to request access and obtain copies of your Personal Information in the form and format of your choosing, so long as the form and format is reasonable. Because of the global nature of OneStudyTeam’s operations, OneStudyTeam may transfer Personal Information that originates in Australia to a location outside of Australia. For more information about data transfers, to exercise any of the above mentioned rights, or to request additional information or clarification, please email us at email@example.com.
For information on how to file a privacy complaint, please click here.
This section applies only to residents of California, United States. For purposes of this section, “Personal Information” has the meaning given to it in the California Consumer Protection Act (“CCPA”), as modified by the California Privacy Rights Act (“CPRA”) (together, we refer to these as the “California Privacy Rules”).
As a California resident, you have the right to knowledge, access, and deletion, of your Personal Information. Additionally, you also have the right to opt out of the sale of your Personal Information, and the right not to be discriminated against for exercising a right granted by the California Privacy Rules.
OneStudyTeam does not sell Personal Information and does not discriminate in response to privacy right requests.
You have the right to submit a request to OneStudyTeam and receive the following information within 30 days of our receipt of your request: (a) categories of Personal Information disclosed to third parties during the past year; (b) the names and address of the third parties with whom we shared Personal Information; and (c) if the nature of the third party’s business cannot be reasonably determined from the third party’s name, examples of its products and services. You also have the right to request information regarding any third parties with whom we have shared your Personal Information for direct marketing purposes in the preceding 12 months.
To exercise your rights under the California Privacy Rules or for additional information or clarification, please email us at firstname.lastname@example.org.
Last Modified: 21 March 2023